COVID 19

 

From Tuesday 18th May 2021

 

we are committed to supporting our customers, community and team. therefore we’ve made changes to how we serve our food and drink 

To fall in line with government guidelines 

 social distancing must remain in place and our hygiene procedures

are as per guide lines to keep everyone safe.

SCREENING

 

 It is MANDATORY for all hospitality venues

to keep a temporary record of EVERY customer over the age of 16

which include your name, contact telephone number or email

You may of course use the NHS Track & Trace app on your phone

We would like to assure you this will not be used for marketing in any way,

It will be stored safely in accordance to data protection rules and destroyed after 21 days.

You can request this data in line with GDPR

 the government deem this necessary in case there is an escalation in infection rates

 this data can be used to help control the virus by the NHS

What we will do in order to keep you safe

Support our NHS by using track and trace

our team will wear a face mask \ shield, as is mandatory for you to do on entry and when moving around the building unless you have an exemption, you may be required to provide proof

staff will be monitored for symptoms 

hand sanitiser is provided for all on entry & at strategic points

Implement a one way entry & exit system

We will keep table bookings within the prescribed guidelines

While also socially distancing all tables 

install screens where necessary

Sanitise all tables and surfaces (including condiment bottles and menu's between uses

Social distancing signage

Cutlery will be provided at the table

 

What we need you to do

INDOORS

The rule of six or two households apply

It is mandatory to wear a face mask on entry and when moving around the building

unless exempt you may be asked for proof of an exemption

You may be asked to remove it for id purposes

Please Sanitise your hands upon entry 

Use the marked queuing areas and Adhere to the social distancing signage

Our toilets are cleaned & sanitised regularly, please follow signage and one in, one out

we are not permitted to serve  at the bar 

we may provide table service only

we kindly ask you to be patient with the staff

OUTDOORS

  a maximum of 6 persons (from any household) may sit at the same table

Please remain at your table our waiting staff will be happy to help you

Do not move the furniture it has been laid out safely to government guidelines

Do not smoke at the tables, use the provided area

Children cannot be left unattended

In the event of adverse weather unfortunately, you cannot seek shelter indoors

If you display any  (or have been in contact with anyone who has) the following symptoms then please stay at home for everyone's safety:

a high temperature

a new, continuous cough

a loss or change to your sense of smell or taste